Business Administrators manage operational tasks within the office, making sure everything runs smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job. They perform a variety of key functions.
OUR APPRENTICES FIND THEIR APPRENTICESHIP IDEAL IN HELPING THEM START THEIR CAREER
Looking for a career in business administration?
Hear what our business administration apprentices have to say
Career Opportunities
If you are interested in a career in any of the following business functions then a Business Administration apprenticeship is the ideal first step for you:
- Human Resources
- Marketing
- Finance and Accounts
- Secretarial
- Procurement
- Office Administration
- Sales
- Customer Services
You can look at the information sheet here in order to learn more information about the various opportunities that lie ahead, should you enrol in a Business Administration apprenticeship.
APPRENTICESHIP VACANCIES
All of our apprenticeship opportunities are advertised on the GOV.UK – Find an apprenticeship website.
Apprenticeship Entry Requirements and Outcomes
Level 2 Customer Service Practitioner
Customer service practitioners are hugely influential in the delivery of a good customer experience and their satisfaction with an organisation. Customer service practitioners show excellent customer service skills and behaviours as well as strong product and/or service knowledge. They provide service in line with customer service standards and strategy and understand regulatory requirements. They assist customers either face-to-face or by phone, post, email, text and through social media. Customer service roles include: customer service trainee, customer service advisor, customer service assistant.
As you progress through the apprenticeship, you will learn a mixture of generic skills that will be transferable between most business administration roles, skills that are specific to the role within your employer and you will also take the lead on a project to improve the area of the business in which you work.
Traditionally, the apprenticeship will be completed within 12 months and upon completion, you will have left with a Level 2 Customer Service Practitioner Standard.
Level 3 Advanced
Level 3 apprenticeships are for roles within organisations where the employee is expected to progress more rapidly and take on a greater degree of responsibility and are generally best (but not exclusively) suited to slightly older learners, who have typically done A levels or some other form of post 16 studies. However, they can be suitable for 16-17-year-old learners who have the level of maturity to cope with the additional responsibility required within the working environment. In order to be eligible for this particular apprenticeship, all applicants will need grade C/4 in both Maths and English.
As you progress through the apprenticeship, you will learn a mixture of generic skills that will be transferable between most business administration roles, skills that are specific to the role within your employer and you will also take the lead on a project to improve the area of the business in which you work.
Traditionally, the apprenticeship will be completed within 18 months and upon completion, you will have left with an Advanced Level 3 Business Administrator Apprenticeship Standard.
Support
While progressing your apprenticeship you will have the full support of one of our dedicated Training Officers, who are experienced in the specialist area of each individual apprentice. The Training Officer will visit you on a regular basis in your workplace to assess competency and to ensure any problems or issues are resolved quickly and effectively.
All of our Training Officers are experienced within their specialist area giving a level of support and guidance to learners that is unrivalled.