Recruitment for engineering apprenticeships is currently closed. It will reopen in January 2022.

Becoming a Business Administration Apprentice

Business Administrators manage operational tasks within the office, making sure everything runs smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job. They perform a variety of key functions.

OUR APPRENTICES FIND THEIR APPRENTICESHIP IDEAL IN HELPING THEM START THEIR CAREER

Looking for a career in business administration?

Hear what our business administration apprentices have to say

I chose to do an apprenticeship rather than going to University and I have learned so many skills in such a short period of time.

Jay Level 3 Business Administration Apprentice

Career Opportunities

If you are interested in a career in any of the following business functions then a Business Administration apprenticeship is the ideal first step for you:

 

  • Human Resources
  • Marketing
  • Finance and Accounts
  • Secretarial
  • Procurement
  • Office Administration
  • Sales
  • Customer Services

APPRENTICESHIP VACANCIES

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All of our apprenticeship opportunities are advertised on the GOV.UK – Find an apprenticeship website.

Apprenticeship Entry Requirements and Outcomes

Level 2 Customer Service Practitioner

Customer service practitioners are hugely influential in the delivery of a good customer experience and their satisfaction with an organisation. Customer service practitioners show excellent customer service skills and behaviours as well as strong product and/or service knowledge. They provide service in line with customer service standards and strategy and understand regulatory requirements. They assist customers either face-to-face or by phone, post, email, text and through social media. Customer service roles include: customer service trainee, customer service advisor, customer service assistant.

 

As you progress through the apprenticeship, you will learn a mixture of generic skills that will be transferable between most business administration roles, skills that are specific to the role within your employer and you will also take the lead on a project to improve the area of the business in which you work.

 

Traditionally, the apprenticeship will be completed within 12 months and upon completion, you will have left with a Level 2 Customer Service Practitioner Standard.

Level 3 Advanced

Level 3 apprenticeships are for roles within organisations where the employee is expected to progress more rapidly and take on a greater degree of responsibility and are generally best (but not exclusively) suited to slightly older learners, who have typically done A levels or some other form of post 16 studies. However, they can be suitable for 16-17-year-old learners who have the level of maturity to cope with the additional responsibility required within the working environment. In order to be eligible for this particular apprenticeship, all applicants will need grade C/4 in both Maths and English.

 

As you progress through the apprenticeship, you will learn a mixture of generic skills that will be transferable between most business administration roles, skills that are specific to the role within your employer and you will also take the lead on a project to improve the area of the business in which you work.

 

Traditionally, the apprenticeship will be completed within 18 months and upon completion, you will have left with an Advanced Level 3 Business Administrator Apprenticeship Standard.

Support

While progressing your apprenticeship you will have the full support of one of our dedicated Training Officers, who are experienced in the specialist area of each individual apprentice. The Training Officer will visit you on a regular basis in your workplace to assess competency and to ensure any problems or issues are resolved quickly and effectively.

 

All of our Training Officers are experienced within their specialist area giving a level of support and guidance to learners that is unrivalled.

Ready to get started?