Business Administration Apprenticeships: What Can You Do To Prepare

Are you preparing to leave full-time education this summer and thinking that another two years  of sixth form or college just… isn’t for you? Then let us introduce you to our Business Administration apprenticeship here at Tyne North Training. 

A career in a professional office environment can teach you a whole load of diverse skills and attributes, not just professionally but on a personal level too. Want to learn more? Of course you do! Let’s get started…


Business Administration Apprenticeships


What does a Business Admin Apprentice do? 

The role of a Business Admin Apprentice can be incredibly diverse. From managing operational tasks within the office, to making sure that everything runs smoothly, you can perform a variety of key functions to the daily runnings of a business. 


What are the typical tasks for a Business Admin Apprentice?

The duties of a Business Admin apprentice can vary, for example your day could be spent carrying out the following:

  • Providing support to both employees/colleagues and customers
  • Ensuring that all files and records of business activity are well-organised, easily traceable and archived correctly
  • Keep computer databases up to date
  • Regular communication with clients, customers, colleagues, senior roles, whether this be via phone, connecting calls, scheduling calls and taking messages
  • Tracking expenses and company spending via spreadsheets 
  • Collecting and circulating post
  • Writing and editing company correspondence
  • Scheduling calls, meetings and events
  • Order office supplies
  • Provide honest and first-hand feedback on office efficiency and suggesting changes/improvements to managers


What career opportunities are there?

There are many career opportunities that you can take as a Business Admin in 2020. 97% of employers say that effective administration is essential to their business, so you do a crucial job – give yourself a pat on the back! You can secure a position in the following sectors:

  • HR
  • Marketing
  • Finance and Accounts
  • Secretarial
  • Procurement 
  • Sales
  • Customer Services


What qualifications/entry requirements do you need?

We simply ask that you have a PASS or expected GCSE Grade 4 in English and Maths, 


What Can You Do To Prepare?


In order to prepare for your role as a Business Admin Apprentice, one of the best things to do is take a look at the list of duties and responsibilities that your employer has outlined for you. This will guide you to understand what is required of you and exactly what your employer expects to see in return. 

For example, if one of your responsibilities is to ‘keep track of company spending’, then think about what way is best for you to do this. A spreadsheet? All information is in one place and can be easily shared with colleagues. Teach yourself how to work on a spreadsheet and learn the basics so that you can hit the ground running. 

If another is to ‘schedule calls, meetings and events on behalf of the company’, then figure out what your best form of organisation is and stick to it! Once you have nailed a way of keeping on top of your tasks, your correspondents and your projects, then this should make your job easier for all office admin related tasks. 

A key part of the role of a Business Admin Apprentice is the support that you offer those around you. This can be to encouragement with daily tasks, communicating action needed on projects, passing over telephone messages and so on. You can practise your people skills by socialising with a range of different people. Perhaps ask if you can go for lunch with your parent and their friend one day? This can help you adapt your tone and approach to speaking to those older than you. You could socialise with your friends to understand communication with those of the same demographic as you, and always strike up a conversation with as many professionals as you can. From receptionists, customer service teams and so on. This will help you learn a vast range of skills for learning how to approach and carry yourself through diverse and varied communication. 


Let’s hear from one of our Business Admin Apprentices…

Meet Jay. Jay is a Level 3 Business Administration Apprentice here at Tyne North Training, currently working at The Pen Shop in Morpeth.

“I am learning all about marketing, customer service and commercial activities in my apprenticeship at The Pen Shop. The training I am receiving from my mentor and my Training Officer from Tyne North Training is offering me so much more than college.” 


Learn more with Tyne North Training

If you would like to learn more about our Business Administration Apprenticeships here at Tyne North Training, then please do not hesitate to get in touch with our team today. We can help to answer your questions and guide you through your application. Give us a call today on 0191 262 6860 or email us at